Profile - indclaims

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Independent Claims Management  (ICM) is a specialist Australian company which provides services to:
  • Superannuation Fund Trustees
  • Self-managed Insurance providers
  • Insurance companies
  • Other organisations involved in the provision or review of life and disability insurance cover.

Our company was first established in 1989 and provides:
  • Claims management services
  • Assessment or review of specific claims,
  • Audit of claim portfolios
  • Product development or review
  • Fieldwork which includes visiting claimants for assessing or advising on a number of aspects concerning a claim.

As an independent organisation, ICM offers impartial advice to:
  • Insurance providers
  • Trustees of Superannuation Funds
  • Government bodies
  • Employers or any other organisations concerned with life or disability insurance.

As its operations are industrywide, ICM has extensive knowledge on all aspects of disability and life risk insurance.
Its staff have a broad range of product and medical experience and are regularly involved with a number of clients
allowing them to have the most up-to-date knowledge of market activities.
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